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Founded 2022 · Sydney & Rotterdam

The missing R in circularity is relationship

Utilitarian exists to close the customer gap in the circular economy — turning product take-back from a cost centre into a customer acquisition channel.

Our Mission

Connect customers to the afterlife of their products

Every year, millions of products reach end-of-life. Customers want to do the right thing. Retailers want the data. Recyclers want the volume. But nobody connects the dots.

Utilitarian bridges that gap. We give retailers a tool that captures emails, rewards customers, and tracks product data — turning a logistics cost into a marketing channel.

"We don't just help retailers recycle. We help them build customer relationships through the act of recycling."
Tim Lee speaking at an industry event on circularity and retail
Tim Lee, Co-Founder and CEO of Utilitarian
Co-Founder & CEO
The Founder

Tim Lee

Tim founded Utilitarian in 2022 after seeing the same gap everywhere: customers handing in old products, and retailers losing them at the counter. No email, no data, no follow-up. Just a box shipped to a recycler.

What followed was two years of deep research — building, piloting, and pressure-testing circular solutions across two continents. Tim worked through the full complexity of digital product passports, extended producer responsibility, and the real-world barriers to adoption that most companies only encounter after launch.

That process led to a critical insight: the industry didn't need more complex technology. It needed a simpler entry point — one that delivered immediate commercial value while generating the data that compliance frameworks demand. Utilitarian's current platform is the result of stripping everything back to what actually works at the store counter.

"The missing R in circularity is relationship. My mission is to make the right thing the easy thing — so customers, brands, and the planet all win."
Connect with Tim on LinkedIn →
Our Journey

Built through research, refined by reality

Utilitarian's platform didn't start as a simple tool. It became one — after years of deep work across the full complexity of circularity.

2022
Founded in Sydney
Utilitarian launched to close the customer gap in the circular economy. Early work focused on building a comprehensive platform for product lifecycle tracking, digital passports, and consumer engagement.
2023
Deep research and pilot programmes
Ran pilots across retail and recycling partners to stress-test the full complexity of circular product flows — from take-back logistics and material tracking to consumer behaviour and data capture. Built deep expertise in digital product passports, EPR compliance, and the adoption barriers that slow the industry down.
2024
European expansion — Rotterdam
Moved operations to the Netherlands to work directly with Europe's most progressive retailers and recycling partners. Partnered with FastFeetGrinded, a leader in circular footwear, and embedded in the Dutch innovation ecosystem.
Early 2025
The pivot — simplicity wins
After years of building and testing comprehensive solutions, a clear pattern emerged: the market didn't need more complexity. It needed a simpler, faster entry point. We stripped the platform back to its most valuable core — email capture, customer rewards, and product data at the point of take-back.
Mid 2025
Live in INTERSPORT, RunnersWorld & EK Sport
The refined platform launched across major sporting goods retailers in the Netherlands. Real customers, real data, real results — proving the model at scale.
2026
Scaling across Europe
Expanding to new retail categories, new markets, and new recycling partners. The platform that started with shoes now handles textiles, electronics, and more.
Why It Matters

Three years of research, distilled into a platform that works on day one

Most companies building circular solutions start with what they think the market needs. We started by learning what actually gets adopted — and what doesn't. That foundation shapes everything we build.

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Digital Product Passports — Deep understanding of DPP frameworks, implementation challenges, and what's realistic for retailers today vs. what's coming
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EPR & CSRD Compliance — First-hand experience navigating extended producer responsibility and sustainability reporting requirements across markets
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Retail Adoption — Piloted across multiple retail formats and learned exactly where digital circular solutions succeed and fail at the store level
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Circular Supply Chains — Mapped the full chain from consumer take-back through sorting, processing, and material recovery with recycling partners

Want to see how it works?

One conversation. Let's see if it's a fit.

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